Shipping policy
Enjoy Free Shipping on All Orders Above ₹299!
For smaller carts below ₹399, a standard shipping fee of ₹49 will be applied.
All purchases are shipped from our warehouse located in:
CreateX, Priya Building, Puthiyanirath, Kannur Road, Kozhikode – 673303, Kerala, India.
Orders are shipped via trusted courier partners through NimbusPost.
Delivery Timelines
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India-wide Delivery: 3 to 7 business days
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Order processing begins within 1–2 business days from the date your order is confirmed.
Delivery Hours
Deliveries are scheduled between 9:00 AM and 8:00 PM, Monday to Sunday.
A signature or acknowledgment will be required upon delivery. If you are unavailable at the time, please arrange for someone else — such as a family member, colleague, or neighbour — to receive the order on your behalf.
Responsibility & Claims
Zoura Parfums is not liable for goods signed for by an alternative recipient.
We are also not responsible for any damage or loss that occurs after successful delivery.
Any claims related to shortages, damages, or incorrect items must be reported to our customer support team on the same day of delivery.
Shipping Charges
Shipping and handling charges may vary depending on product weight, packaging, and delivery location.
These charges (if applicable) will be clearly displayed at checkout before payment.
Customer Support
For any queries or delivery-related assistance, please contact:
📧 support@zouraparfums.com
📞 +91 81297 97004
